Orgain Help Center & FAQ logo
Orgain Help Center & FAQ logo

All articles

How do I redeem my points to discount my active subscription?Updated 18 days ago

You can redeem a first subscription order at checkout or you may redeem your points for a promo code and apply the code to your recurring subscription. To redeem your points, you must login to your account, redeem ShakeUp Reward points to generate a code, then apply it to your preferred active subscription to discount the upcoming recurring subscription order.


Reminders:

  • Please note, the consumer care orders team cannot redeem your ShakeUp Reward points.
  • If you generated your code and misplaced/need to copy it again, click here! 
  • If you would like to place a new first subscription order at checkout, you'll simply need to log in to your Orgain.com account and select the number of points to apply to your order before completing your purchase. 

 

Step 1: Log in to your account!

To login click here!

Step 2: In the Account Dashboard, navigate to the blue "Redeem points" button on the left side of the welcome screen. Or, you can navigate to this page by clicking here.

 

 

Step 3: Scroll below "How to Redeem Your Points" to find your point balance and select the number of points you wish to redeem, then confirm "yes". 

Please note:

  • This action is irreversible and cannot be changed.
  • The max value for redemption is $50.

mceclip1.png

 

 

Step 4: After confirming "yes", a unique code will be generated, please copy the code because you'll need to apply this to your subscription. 

mceclip0.png

 

Step 5: Return to the account page (https://orgain.com/account) and click on "Manage Subscription" to locate your subscription.

 

 

Step 6: Click the "Subscriptions" menu option to view a list of your active subscriptions. Then, click directly on the preferred active subscription you would like to discount with the ShakeUp Rewards promo code. 

ClickActiveSubscription.png

 

 

Step 7: Then scroll towards the bottom to click on "APPLY DISCOUNT CODE" to paste the code.

 

SubscriptionApplySUR.png

 

PASTE the code and click "Apply Discount Code" to confirm. You should be able to see the code applied to your active subscription. 

 

You can also visit the "UPCOMING ORDERS" tab and click on the upcoming order to view the new price that will be charged on the scheduled charge date. 

 

 

SubscriptionSURApply.png

 



 

 

Was this article helpful?
Yes
No