Orgain Help Center & FAQ logo
Orgain Help Center & FAQ logo

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Account & Login

Do I have to create an Orgain.com account to shop?

No. You can place an order and checkout as a guest and consider creating your account at a later time. If you are placing a subscription order, we encourage you to create a main account so you can manage your subscriptions and more.

I am having trouble logging into my Orgain.com account. What do I do?

If you can't log in or access your online account, there may be a few reasons why. Please see the possible suggestions below:.

How do I login to manage my Subscription account?

To quickly login to your subscription account, please visit: https://orgain.com/tools/recurring/get-subscription-access. You can either create an Orgain.com account or you can just login directly to your subscription account without creating an Orgai

How do I reset my password on my Orgain.com account?

To reset your password please follow these steps:. If you are still experiencing trouble, please contact us and we can help sent you a reset password email. :).

How do I view all of my past purchase history or invoices?

Great question! Login to your account, and in your account dashboard you'll be able to click on each Order number and view each invoice.

Do you keep or save credit card information? How do I remove my credit card on file?

We do not keep or save credit card information unless you opted in to the Subscribe & Save Program or the Remember Me (Shop Pay feature) during checkout. If you are a Subscribe & Save customer, you can remove or update any payment methods within your

How do I unsubscribe from marketing emails?

To unsubscribe from marketing emails please scroll to the footer of any marketing email we've sent you and select Unsubscribe. This will remove you from our emailing list entirely. Please see the image below for reference. The "unsubscribe" button ca

How do I delete my Orgain.com account?

To request an account deletion, please visit: https://www.jotform.com/build/220835518999169. 1) Select "Orgain.com Orders, Returns, ShakeUp Rewards". 2) Next, in the "type of order inquiry" please select: "Account" and then select "Delete (all person

How do I change my email address on my Orgain.com account?

Please contact us so we can help update your login account to a new email address. Please let us know your old email address and the new preferred email address. Please note, we cannot merge accounts if you have more than one account created under se