We can only accept credit cards or debit cards (Visa®, MasterCard®, American Express®, Discover®) or Apple Pay.

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<div aria-hidden="false" class="page__accordion-content" id="page__accordion-content">We can only accept credit cards or debit cards (Visa&#xAE;, MasterCard&#xAE;, American Express&#xAE;, Discover&#xAE;) or Apple Pay.</div>
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What type of payment methods do you accept for the Subscribe & Save Program?

<div id="isPasted"><div>Please check terms of the promo code to determine whether the code is valid on a subscription order subscription order. Please refer to the terms of the promo code.&#xA0;</div><div><br></div><div><div data-block="true" data-editor="9soih" data-offset-key="44shv-0-0"><div data-offset-key="44shv-0-0"><span data-offset-key="44shv-0-0">If you are placing any order (subscription or one-time) at checkout and you want to redeem your <strong>reward points</strong> for a discount, you should be able to see a drop-down menu that allows you to select the number of points to apply to your order.</span></div></div><div data-block="true" data-editor="9soih" data-offset-key="8beo8-0-0"><div data-offset-key="8beo8-0-0"><span data-offset-key="8beo8-0-0">&#xA0;</span><span data-offset-key="d1g3o-0-0"><span data-text="true"><br><strong>How to redeem ShakeUp Reward points to discount to an&#xA0;</strong></span></span><span data-offset-key="d1g3o-0-1" style=" text-decoration: underline;"><span data-text="true"><strong>active subscription</strong></span></span><span data-offset-key="d1g3o-0-2"><span data-text="true"><strong>:</strong></span></span></div></div><div data-block="true" data-editor="9soih" data-offset-key="b2h26-0-0"><div data-block="true" data-editor="bj4cu" data-offset-key="d1g3o-0-0"><br></div><div data-block="true" data-editor="bj4cu" data-offset-key="ejae2-0-0"><div data-offset-key="ejae2-0-0"><span data-offset-key="ejae2-0-0"><span data-text="true">Step 1:</span></span><span data-offset-key="ejae2-0-1"><span data-text="true"> Log in to your account.</span></span></div></div><div data-block="true" data-editor="bj4cu" data-offset-key="9k38n-0-0"><div data-offset-key="9k38n-0-0"><span data-offset-key="9k38n-0-0"><span data-text="true">Step 2: </span></span><span data-offset-key="9k38n-0-1"><span data-text="true"> In the Account Dashboard, navigate to the blue &quot;</span></span><span data-offset-key="9k38n-0-2"><span data-text="true"><strong>Redeem points</strong></span></span><span data-offset-key="9k38n-0-3"><span data-text="true">&quot; button on the left side of the welcome screen. Or, you can navigate to our </span></span><a href="https://orgain.com/pages/rewards" target="_blank" rel="noopener noreferrer" style=" text-decoration: none !important;"><span data-offset-key="9k38n-1-0"><span data-text="true">ShakeUp Rewards Page here.</span></span></a></div></div><div data-block="true" data-editor="bj4cu" data-offset-key="30vhu-0-0"><div data-offset-key="30vhu-0-0"><span data-offset-key="30vhu-0-0"><span data-text="true">Step 3:</span></span><span data-offset-key="30vhu-0-1"><span data-text="true"> Scroll below &quot;</span></span><span data-offset-key="30vhu-0-2"><span data-text="true">How to Redeem Your Points</span></span><span data-offset-key="30vhu-0-3"><span data-text="true">&quot; to find your point balance and select the number of points you wish to redeem, then confirm &quot;yes&quot;. Please note, this action is irreversible and cannot be changed. After confirming &quot;yes&quot;, a unique code will be generated, please copy the code because you&apos;ll need to apply this to your subscription. </span></span></div></div><div data-block="true" data-editor="bj4cu" data-offset-key="3g1h5-0-0"><div data-offset-key="3g1h5-0-0"><span data-offset-key="3g1h5-0-0"><span data-text="true">Step 4:</span></span><span data-offset-key="3g1h5-0-1"><span data-text="true"> Return to the account page (</span></span><a href="https://orgain.com/account" target="_blank" rel="noopener noreferrer" style=" text-decoration: none !important;"><span data-offset-key="3g1h5-1-0"><span data-text="true">https://orgain.com/account</span></span></a><span data-offset-key="3g1h5-2-0"><span data-text="true">) and click on <strong>&quot;</strong></span></span><span data-offset-key="3g1h5-2-1"><span data-text="true"><strong>Manage Subscription</strong></span></span><span data-offset-key="3g1h5-2-2"><span data-text="true"><strong>&quot;</strong>. </span></span></div></div><div data-block="true" data-editor="bj4cu" data-offset-key="633hk-0-0"><div data-offset-key="633hk-0-0"><span data-offset-key="633hk-0-0"><span data-text="true">This will open the Subscription account homepage: &quot;</span></span><span data-offset-key="633hk-0-1"><span data-text="true"><strong>View your next order</strong></span></span><span data-offset-key="633hk-0-2"><span data-text="true">&quot;</span></span></div></div><div data-block="true" data-editor="bj4cu" data-offset-key="aece3-0-0"><div data-offset-key="aece3-0-0"><span data-offset-key="aece3-0-0"><span data-text="true">Step 5: Click &quot;<strong>+ Add Discount Code&quot;</strong>&#xA0;</span></span></div></div><div data-block="true" data-editor="bj4cu" data-offset-key="og1f-0-0"><div data-offset-key="og1f-0-0"><span data-offset-key="og1f-0-0"><span data-text="true">Step 6: </span></span><span data-offset-key="og1f-0-1"><span data-text="true">Paste the code and confirm to discount. You&apos;ll see the code successfully applied to your active subscription and the discount will be applied on your next charge date. </span></span></div></div></div></div><div><br></div><div>Need more help applying ShakeUp Reward codes to your subscription?<strong>&#xA0;View step-by-step visual instructions here: <a href="/hc/en-us/articles/360057807131" rel="noopener" target="_parent">Can I redeem ShakeUp Reward points for subscription orders? How do I redeem them on an existing subscription?</a></strong></div></div><div>&#xA0;</div><p><br></p><p><img src="https://attachments.gorgias.help/8X1Bk7dmWqxKgRm0/hc/g5KDM28kRd69aByw/2025041623-3dd4efa9-d936-49e4-be10-90353beef2c1-1eecf485-4589-4434-8c31-216156474530.png" style="width: 523px;" class="fr-fic fr-dii"></p>

Can I apply a promo code to discount my subscription order?

You will be charged on the same day of the month you originally subscribed & saved, unless further changes are made.   You will be notified by email 3 days prior any upcoming charges for your subscription in case you edit or cancel the subscription t

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<div aria-hidden="false" class="page__accordion-content" id="page__accordion-content">You will be charged on the same day of the month you originally subscribed &amp; saved, unless further changes are made.</div>
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<div aria-hidden="false" class="page__accordion-content">You will be notified by email <strong>3 days</strong> prior any upcoming charges for your subscription in case you edit or cancel the subscription to prevent a recurring order from processing successfully.&#xA0;</div>
<div aria-hidden="false" class="page__accordion-content">You may <a href="/hc/en-us/articles/9824498573467-How-can-I-opt-in-to-manage-my-subscription-via-SMS-" rel="noopener" target="_parent">opt-in to SMS</a> reminders to be notified via text <strong>3 days</strong> prior to your next charge date. You can reply directly via SMS to <a href="/hc/en-us/articles/9906594915099-How-can-I-change-or-modify-my-subscription-via-SMS-" rel="noopener" target="_parent">modify or manage your subscription</a>.&#xA0;</div>
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When will I be charged and will I be notified?

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Do I have to create an Orgain.com account to shop?

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How do I view all of my past purchase history or invoices?

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I just placed my order, can I cancel it?

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I just placed my order and forgot to add a promo code, can you apply it to my order?

I just placed my order, can I change the shipping address?

I just placed my order, can I swap promo codes or add another promo code?

I just placed my order, can I change my billing address?

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Do you accept food stamps EBT, SNAP?

What type of payment methods do you accept?

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Do you accept prepaid gift cards?

What are the terms of the Orgain.com Gift Card?

Can I use Orgain.com gift card to pay for Subscribe & Save products?

Can I use a promo code to buy an Orgain.com gift card at a discount?

Can I  combine multiple Orgain.com gift card balances into one?

How do I redeem an Orgain.com gift card during checkout?

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How do I buy an Orgain.com gift card for a friend or family member?

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I received my package but the wrong item was shipped. What should I do?

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I received a shipping or delivery confirmation email but I cannot locate my order. What should I do?

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Can I swap my current subscription for a new product or flavor?

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I canceled my subscription, does this cancel the outstanding order?

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How do I earn points by leaving a review?

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Can I earn points without purchasing anything?

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How to Earn Points

How do I redeem my points?

Can I redeem and combine my points and a promo code at checkout?

How do I redeem my points to discount my active subscription?

I redeemed points to generate a promo code but misplaced it, where can I find it?

Can I redeem my points to purchase an Orgain.com gift card?

Do points roll over during redemption?

What happens to my points when I return items?

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If my membership is cancelled or terminated, what happens to points that I already earned?

Do I have to create an account to join ShakeUp Rewards Program?

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Do your products contain all 9 essential amino acids and is it a complete protein?

What are the phosphorous levels of Orgain products?

What is the difference between total carbohydrates and net carbohydates?

Which Orgain products are suitable for a paleo diet?

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Are Orgain products suitable while breastfeeding or pregnant?

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Are select Orgain products sold at Costco exclusive?

Where can I buy samples or single servings of Orgain?

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Which retailers accept manufacturer coupons?

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What is creatine? How can I use creatine?

Does Orgain make products without any sweeteners?

I see shiny pieces of crystals in my protein powder that resemble glass, what is that?

Does Orgain use probiotics?

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What are the natural flavors used Orgain products?

Does Orgain use artificial preservatives?

I see tiny black specs or dots in my protein powder, what is that?

Does Orgain use MSG?

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I mixed an Orgain product containing MCT Oil in a Styrofoam cup and it melted, why?

Peppermint Hot Cocoa Whipped Mousse Recipe

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Can Orgain products be used for cooking, baking, and freezing?

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How do I contact Orgain consumer care?

I'd love to mail Orgain a letter, where do I mail it to?

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I am a member of the media or press, how do I contact your PR?

I’m interested in opening a direct wholesale account with Orgain, how do I apply?

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