Return & Exchanges
Orgain.com Returns and Exchanges
What is non-refundable?
The following is not refundable:. View our full return policy by visiting this article: What is your return policy?
Can I return or exchange the free gift I received in my order?
No, unfortunately we do not offer monetary refunds or replacements for products that were free of charge and not paid for at checkout due to applicable promotions. We apologize for any inconvenience caused.
Can you refund me to a different credit card or account?
No, unfortunately we are only able to process a refund to the original form of payment. If your account was issued a different card or you had to cancel the card, then the bank will redirect those funds accordingly. You'll need to contact the institu
How soon will I get my refund?
We'll process your refund, gift card, or exchange once the return is received and approved at the warehouse. Processing may take up to 15 business days - thank you for your patience!. Once refunded, the funds can sometimes take up to 10 business days
How does Shop Now work? What is Return Credit?
How does Shop Now work?. Shop Now is an opportunity to exchange for a different product in the Orgain.com return and exchange center. When requesting your return, click "return or exchange for a new item" and you'll receive the opportunity to shop fo
What is your return policy?
Return Policy. We are happy to take care of you when you shop on Orgain.com! Return and exchanges are free when purchased from Orgain.com. We cover the cost and will provide you with a pre-paid return shipping label, no extra fees involved. We simply
How can I return my TikTok Shop order?
Orgain.com can only process returns or exchanges for orders placed directly through our website. Orders placed through any other retailer must be returned to the original retailer. For TikTok shop orders, please initiate your return directly within t